Front desk agent, door attendants, bellpersons, and parking attendantshave the oppurtunity to observe all persons entering or departing the premises. 1.1 Division of Front Office There are many part of division inside the front office department. As the name suggests, the Front Offices are in charge of monitoring and delivering AIESEC's core product; the Exchange Programs. Front Office… Simply put, front office staff are the people who directly generate revenue for the company. All request of room reservation are received, and processed. In addition to these departments, hotels usually have a number of functional departments as well e.g. On the other hand, all personnel in the department may be trained in customer assistance, since front office workers may have many duties, training all of them in customer service means that someone will almost always be available to help a guest. HOUSEKEEPING DEPARTMENT Front Office Department. The switchboard operator is a vital link in the communication between the prospective client and a salesperson in the marketing and sales department. MAIN FUNCTIONS OF FRONT OFFICE SECTIONS RESERVATIONS This section is the nerve centre of the department. Front office staff play a paticularly important role. These FAs are grouped broadly into Front Offices and Back Offices. The front office largely consists of client-facing roles. The functions of this section are:- Warmly received all […] Front office staff will deal with whatever question the visitor has and put them in contact with a relevant person at the company. Front Office Department: This department performs various functions like reservation, reception, registration, room assignment, and settlement of bills of a resident guest and the front office department is considered as the nerve centre of a hotel.. So in a finance company or investment bank, front office departments might consist of sales and trading, … According to Wikipedia the front office or reception is an area where visitors arrive and first encounter a staff at a place of business. It also allocates the room and established the rates for different types of guests. yes. 1. In small hotels, the front office might be staffed by one person who does everything. GSA (Guest Service Officer) has direct contact guests. Function areas under The Front Office Organization Reception/Registration Section This section is located in the lobby. Usually restaurant personnel in … The front office manager should instruct all new personnel in the front office about the staff in the marketing and sales department and what each person’s job. Does the front office staff have input into this. The functional role of the front office manager include(s) ... Room status is supplied by the housekeeping department. The Role of The Front Office A security program is most effective when all employees participate in the hotel's security efforts. The person of the section is called Receptionist. The four major operational departments of a hotel are: housekeeping department, food and beverage service department, food production (kitchen) department, and front office department. In this free course from Alison, learn about a variety of hotel management operations including the front office department and the housekeeping department. AIESEC has departments that are more popularly known as Functional Areas; FAs. Sections of front office Door man Valet Chauffeur and car valet Lift attendant Parking area Left luggage room Guest safety locker Travel desk 5. Does the food and beverage department have a need to communicate with the front office. Function areas under the front office manager include functional departments that are linked to the front office s )... room status is by... 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